EMS INTERNATIONAL DATAPOST IS USED WITHIN THE UNITED STATES OF AMERICA.
DELIVERY TIME, (APPROX) 3 TO 5 DAYS
BY ORDERING YOU ARE CONFIRMING THAT YOU HAVE READ AND UNDERSTOOD THE TERMS BELOW.
DELIVERY TIMES ARE CALCULATED FROM THE TIME AND DISPATCH OF PARCEL
INSURANCE CHARGES
ALL PARCELS ARE INSURED UP TO THE VALUE OF £150.00
PARCELS VALUED AT BETWEEN £150.-£1000. = £10. SURCHARGE
PARCELS VALUED AT BETWEEN £1000.- £3000.= £20. SURCHARGE
TERMS OF SALE
PAYMENT METHODS
WE ACCEPT ALL MAJOR CREDIT/ DEBIT CARDS
VISA, VISA DELTA, MASTERCARD, MAESTRO AND AMERICAN EXPRESS
DELIVERY TIMINGS
UPON THE RECEIPT OF AN ORDER AND SUBJECT TO PAYMENT IN FULL, WE WILL DISPATCH THE GOODS IMMEDIATELY
(DELIVERY TIMES- SEE ABOVE)
ROBBIE'S DRAMS WILL RETAIN A PROOF OF POSTING AS A RECORD THAT THE GOODS WERE POSTED TO THE ADDRESS SUPPLIED.
WE WILL REQUIRE FURTHER PROOF OF CARD OWNERSHIP ON RECEIPT OF YOUR FIRST ORDER WITH US.
CUSTOMS
WHERE NESSECARY, A CUSTOMS DECLARATION IS COMPLETED STATING THAT THE GOODS, ARE OF NO COMMERCIAL VALUE AND FOR PERSONAL USE ONLY, DECLARING THE REPLACEMENT VALUE.
IT IS YOUR RESPONSIBILITY TO CHECK WITH YOUR OWN EXCISE OFFICIALS WHAT IS REQUIRED. IF THERE ARE ANY SPECIAL INSTRUCTIONS, PLEASE STATE THESE CLEARLY AT THE TIME OF ORDER.
DAMAGES
UPON RECEIPT OF YOUR ORDER, PLEASE CHECK THE PARCEL CAREFULLY. IF THERE IS A PROBLEM, PLEASE STATE THE PROBLEM TO THE DELIVERING AGENT DETAILING ANY DAMAGE ON HIS DELIVERY NOTICE BEFORE SIGNING AND ACCEPTING THE PARCEL, THEN CONTACT US IMMEDIATELY
THIS IS NECESSARY FOR ANY INSURANCE CLAIMS, WE WILL REPLACE BOTTLES DAMAGED AS A RESULT OF INADEQUATE PACKAGING WITH YOUR NEXT ORDER, BUT WE MUST BE CONVINCED THAT POOR PACKAGING HAS BEEN THE CAUSE OF THE DAMAGE.
DO NOT REFUSE OR RETURN A PARCEL AS THIS WILL INCUR UNNESSARY CHARGES TO ROBBIE'S DRAMS FOR WHICH YOU MAY BE LIABLE.
TELEPHONE ORDERS WILL NOT BE ACCEPTED
ACCURACY
WHILE WE HAVE ENDEAVOURED TO INSURE THE ACCURACY OF THE INFORMATION ON THE SITE, WE CAN NOT GUARANTEE OR GIVE ANY WARRANTY AS TO THE ACCURACY, TIMELINESS OR COMPLETENESS OF ANY INFORMATION OR MATERIAL ON THE WEB SITE. PRICES AND SPECIFICATIONS CAN CHANGE WITHOUT NOTICE.
THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS AS A CUSTOMER
AGE RESTRICTION
WE CAN ONLY SELL ALCOHOL PRODUCTS TO THOSE OVER THE AGE OF 21 YEARS. BY PLACING AN ORDER YOU CONFIRM YOU ARE AT LEAST 21 YEARS OF AGE. OR THE MINIMUM LEGAL AGE FOR PURCHASING ALCOHOL IN YOUR STATE OF RESIDENCE
AVAILABILITY
SUPPLY IS USUALLY RELIABLE FOR MOST PRODUCTS STOCKED AT robbiesdrams.com
SOME OF THE STOCK SHOWN ARE EITHER NOT AVAILABLE BECAUSE THEY ARE TEMPORARILY OUT OF STOCK OR BECAUSE THEY MAY BE ONE OF ONLY A FEW IN THE WORLD.
SHOULD A PRODUCT BE UNAVAILABLE WE WILL INFORM YOU IMMEDIATELY.
TAX
YOUR ORDER WILL BE CHARGED EXCLUSIVE OF V.A.T AS YOU RESIDE OUTSIDE THE EUROPEAN UNION. ONCE YOU HAVE PLACED YOUR ORDER, YOU WILL RECEIVE AN INVOICE BY EMAIL WITH THE TOTAL COST OF YOUR ORDER WHICH YOU WILL THEN BE CHARGED FOR.